Welcome to The Human Mask. These Terms and Conditions apply when you purchase or access The Human Reset course through our website.
By purchasing the course, creating an account, or accessing the course content, you agree to these Terms and Conditions.
About the course
The Human Reset is an educational self-awareness course designed to help you identify unconscious patterns, reflect on your habits, and make more conscious decisions in your life.
The course includes video lessons, written content, practical exercises, and related materials.
This course is not therapy. It is not medical advice. It is not mental health treatment. It is not a substitute for working with a qualified doctor, therapist, counsellor, psychologist, psychiatrist, or other licensed professional.
If you are experiencing a mental health crisis, severe anxiety, depression, suicidal thoughts, trauma symptoms, or any urgent emotional distress, you should seek professional help immediately.
Who the course is for
This course is for adults who want to develop self-awareness and reflect on their habits, behaviours, relationships, emotional patterns, and life direction.
You are responsible for deciding whether the course is suitable for you.
No guaranteed results
We do not guarantee any specific result from taking the course.
Your results depend on many factors, including your personal situation, your level of participation, your willingness to reflect honestly, and how you apply the material.
The course is intended to support awareness and personal reflection. It does not promise personal, emotional, financial, professional, medical, or psychological outcomes.
Account access
After purchase, you may receive access to the course through your account on our website.
You are responsible for keeping your login details secure.
You must not share your account, login details, course access, videos, documents, worksheets, or any course materials with anyone else.
We reserve the right to suspend or remove access if we believe your account has been shared, misused, copied, or used in breach of these Terms.
Payment
The course price is shown clearly before checkout.
Payment is processed through WooCommerce and Stripe or another payment provider shown at checkout.
By placing an order, you confirm that the payment information you provide is accurate and that you are authorised to use the payment method.
Digital content and immediate access
The Human Reset is digital content.
By purchasing the course and requesting immediate access, you agree that course access may begin immediately after payment.
You acknowledge that once access to the digital course content begins, you may lose your legal right to cancel during the 14-day cooling-off period, where permitted by applicable consumer law.
Refund policy
Because this is a digital course with immediate access, refunds are generally not available once the course content has been accessed.
We may consider refund requests at our discretion if there is a technical issue that prevents you from accessing the course and we are unable to fix it within a reasonable time.
To request support or discuss a refund issue, contact us at:
thehumanmask@icloud.com
This refund policy does not affect any legal rights you may have under applicable consumer law.
Course availability
We aim to keep the course available and accessible, but we do not guarantee uninterrupted access.
The website may be unavailable from time to time due to maintenance, updates, technical issues, hosting issues, or circumstances outside our control.
We may update, improve, replace, or remove parts of the course content at any time.
Intellectual property
All course content belongs to The Human Mask or its content creators.
This includes videos, text, exercises, downloads, images, branding, design, structure, concepts, and course materials.
You are granted a personal, non-transferable, non-exclusive licence to access and use the course for your own personal learning.
You must not copy, reproduce, share, sell, distribute, record, upload, publish, teach, modify, or create derivative works from the course content without written permission.
Personal use only
Your purchase gives you access for your own personal use only.
You must not use the course content for commercial training, coaching, therapy, consulting, teaching, group delivery, or resale without written permission from The Human Mask.
User behaviour
You agree not to use the website or course platform in a way that:
Breaks the law.
Harms the website or its users.
Attempts to gain unauthorised access.
Copies or extracts course materials.
Interferes with the course platform.
Uploads harmful code, spam, or abusive content.
We reserve the right to remove access if these rules are breached.
Third-party services
Our website may use third-party services such as payment processors, hosting providers, analytics tools, email services, and learning management systems.
We are not responsible for the availability, policies, actions, or failures of third-party services.
Privacy
We collect and process personal information in accordance with our Privacy Policy.
Please review our Privacy Policy before purchasing the course.
Limitation of liability
To the maximum extent permitted by law, The Human Mask will not be liable for indirect, incidental, special, emotional, personal, financial, professional, or consequential losses connected to your use of the course.
Nothing in these Terms limits liability where it would be unlawful to do so.
Changes to these Terms
We may update these Terms from time to time.
The latest version will be published on this page with the updated date.
Your continued use of the course after changes are published means you accept the updated Terms.
Governing law
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the courts of England and Wales, unless applicable consumer law gives you the right to bring a claim elsewhere.
Contact
For questions about these Terms, course access, or your order, contact:
The Human Mask
Email: thehumanmask@icloud.com